Flex FAQs

General | Pilot Series

DO YOU NEED THE FLEXGRIP SKIN AND THE COOLING CASE?

YES, YOU WILL NEED BOTH IN ORDER TO SAFELY AND PROPERLY USE THE FLEXGRIP SERIES COOLING CASES. THE SKIN IS MEANT TO STAY ON AND PROTECT YOU IPAD AT ALL TIMES. WHEN YOU THE COOLING FEATURE YOU JUST PLACE YOUR IPAD AND FLEX SKIN INTO THE COOLING CASE.

HOW DOES AN X-NAUT KEEP MY DEVICE COOL?

OUR FLEX SERIES COOLING CASES HAVE 4 FANS TO ENSURE THE IPAD WILL STAY UNDER TURN OFF TEMPERATURE. IN ENVI- ONMENTS WHERE THE TEMPERATURE EXCEEDS 90 DEGREES IT WILL KICK THE FANS INTO TURBO MODE TO CONTINUE TO COOL YOUR DEVICE.

DOES IT COME WITH A CHARGER?

YES, THE FLEX SERIES COOLING CASE COME WITH A USB-C CA- BLE AND 3 AMP CHARGING BLOCK TO ENSURE YOUR COOLING CASE IS PROPERLY.

HOW LONG DOES THE BATTERY LAST?

THE BATTERIES CAN LAST 15-24 HOURS BEFORE NEEDING TO BE RECHARGED. THIS IS DEPENDENT ON IF THE DEVICE IS IN TURBO MODE AND WHAT THE IPAD IS RUNNING.

DO YOU TAKE LARGE PURCHASE ORDERS (QUANTITIES OVER 10)?

YES. FOR FLEET PURCHASES PLEASE CONTACT OUR SALES DEPARTMENT AT SALES@XNAUT.COM 

WHAT IS MAGPOWER? 

MAGPOWER ALLOWS FOR WIRELESS CHARGING FOR OUR COOLING CASE. IT INVOLVES 4 PIECES: 

AMPS MAGNETIC CHARGING: THIS PART ATTACHES TO THE COOLING CASE USING THE 4-HOLE AMP PATTERN ON THE BACK 

AMPS RECEIVER: AMPS MAGNETIC CHARGING IS SECURELY ATTACHED INTO THE RECEIVER USING MAGNETIC FORCE. 

USB-C - TO USB-C CABLES (TWO OF THEM) OR

USB-C TO USB-C CABLE WITH USB-C TO LIGHTNING CABLE: THIS IS DEPENDENT ON WHETHER YOUR IPAD HAS A USB-C PORT OR LIGHTNING PORT. 

ONE USB-C TO USB-C CABLE WILL ATTACH FROM AMPS MAGNETIC CHARGER TO THE BOTTOM OF THE COOLING CASE. THE OTHER CABLE WILL ATTACH FROM THE BOTTOM OF THE COOLING CASE DIRECTLY INTO THE IPAD PORT. 

PLEASE SEE OUR MAGPOWER CONFIGURATOR FOR VISUALS OR CONTACT CUSTOMERSERVICE@XNAUT.COM